How to Fix Marvel Snap “Unable to Connect with Matchmaking Service” Error

Marvel Snap is a fast-paced digital card game that allows players to build their own decks of 12 cards. The more they earn by playing, the more cards are made available, allowing players to stack deadly combos and moves to destroy their opponents. Unfortunately, just like other multiplayer online games, Marvel Snap also has many issues that hinder the game time and gameplay. However, most of these issues can be easily fixed. Recently, many players have been experiencing “Unable to communicate with the matchmaking service” error in the game.

Here’s everything we know about this error and possible solutions to fix it.

Unable to communicate with matchmaking service error explanation

Some Marvel Snap players have encountered an error that prevents them from playing the game. If you get the following message while queuing, you’re not the only one:

“Excuse me! Unable to connect with matchmaking service. Try again.“

This error also prevents players from settling decks.

If you encounter this error message, try the following possible fixes:

Close Marvel Snap and reopen the app: It has been reported that simply closing the game for 15 minutes should automatically fix the problem without doing any further action.

Unlink the Google account: Another possible solution to this problem is to unlink your Google account and re-link it again after some time.

Restart your device: No matter if you are running the game on Android, iOS or your PC, just restart your device and check if that solves the problem with Marvel Snap.

Reinstall Marvel SnapThis third option should be done if the first two fixes don’t work for you. For this, you will need to completely remove the game from your device and restart it first. After that, restart your internet connection as well and reinstall the game again.

There is one very important thing to remember before you delete the Marvel Snap app from your phone if you want to save your progress. First, make sure your account is linked to either your Apple or Google account before deleting the game. If you miss this crucial step, you will unfortunately lose your card collection and not be able to recover it. You will have to start over through the tutorial and progress through the game slowly.

You can also check the status of Marvel Snap’s servers to be safe. Just like any other online game, Marvel Snap also depends on its online servers to keep functioning. The two best places to check server status are Marvel Snap’s Twitter page and the game’s official Discord channel.